Guides & Resources
Practical, step-by-step guides for putting Actia agents to work — from your first deployment to tuning autonomy, connecting channels, and keeping your team in the loop. Start with the basics or jump straight to the topic you need.
Getting started
Deploy your first agent
Go from sign-up to a live agent handling real conversations, in an afternoon.
Read guide →Configuration
Setting agent autonomy
Decide what agents handle on their own and what they escalate for human review.
Read guide →Channels
Connecting phone, email & chat
Wire agents into the channels your customers already use to reach you.
Read guide →Teamwork
Working alongside your staff
How agents report activity, take instructions, and ask for guidance in the shared workspace.
Read guide →Optimization
Measuring agent ROI
Track interactions and outcomes so every agent pays its way.
Read guide →Administration
Managing authorized staff
Add the people who can direct your agents and set what each of them can do.
Read guide →